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Complain and call people bad

Mu' meneen Brothers and Sisters,

As Salaam Aleikum wa Rahmatullahi wa Barakatuh. (May Allah's Peace, Mercy and Blessings be upon all of you)


One of our brothers/sisters has asked this question:

Asak brother


My question is recently i went for umrah. We booked the hotel there which was not clean. My habit is i want everything to be cleaned as we perform ablution and salah. I was telling to my husband why mecca is not kept clean. In the haram i didnt found the toilets neat and i was complaining to my husband. Someone told me its a sin to tell that the holy place is not clean and all. im very scared and immediately i asked ALLAH(swt) for forgiveness. My question is it really a sin to tell that masjid AL-haram toilets are not well maintained ?? is it a sin to call the arabs of mecca bad? pls tell me waiting for ur response. also i heard of an hadeeth regarding the arabs of mecca that we shouldnt call them bad.


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Complain and call people bad

In the name of Allah, We praise Him, seek His help and ask for His forgiveness. Whoever Allah guides none can misguide, and whoever He allows to fall astray, none can guide them aright. We bear witness that there is none worthy of worship but Allah Alone, and we bear witness that Muhammad (saws) is His slave-servant and the seal of His Messengers.


Your Question: .my ques is it really a sin to tell that masjid AL-haram toilets are not well maintained ??

If one sincerely believes something is wrong or not right, even if it happens to be in the Masjid-al-Haraam, the believers are well within their rights to complain to the authorities who maintain the place so that the situation can be put aright.


If indeed you did not find the public toilets near the Haram up to your satisfaction, you were well within your rights to complain.and rest assured there would be no sin upon you in the least.


Your Question: .is it a sin to call the arabs of mecca bad?

Allah Says in the Holy Quran Chapter 49 Surah Hujuraat Verse 11:

11 O ye who believe! Let not some men among you mock (or talk ill) about others: it may be that the (latter) are better than the (former): Nor let some women mock (or talk ill) about others: it may be that the (latter) are better than the (former): nor defame nor be sarcastic to each other nor call each other by (offensive) nicknames: Ill-seeming is a name connoting wickedness (to be used of one) after he has believed: And those who do not desist are (indeed) doing wrong.


The Guidance of Islam categorically prohibits that one talk ill or evil about any people or race in general. For example it is prohibited in Islam to say that all black people are thieves, or all western women are promiscuous, or all Germans are arrogant, or all Arabs are evil, etc.


Good and evil people are found in all societies, colors, races, nationalities and genders.and it is categorically forbidden in Islam that one declare a whole race, or a people, or a color, or a tribe, or the citizens or any nation or city as all evil.


Thus your declaration that all Arabs of Makkah are bad would be absolutely incorrect and a statement which is displeasing and unacceptable to Allah Subhanah. It may be sister, that some amongst the Arabs of Makkah may be sincerely pious and God-fearing, and your general statement would include even these pious slaves of Allah Subhanah as bad or evil. Not only would your declaration be prejudiced, wrong and incorrect, it would constitute a sin in the Sight of Allah Subhanah.


Whatever written of Truth and benefit is only due to Allahs Assistance and Guidance, and whatever of error is of me alone. Allah Alone Knows Best and He is the Only Source of Strength.


Your brother and well wisher in Islam,





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